Resourcing and structure of the Local Government Inspectorate

While the Inspectorate does the very best it can, it does have limited resources and so sometimes it can take a while for matters to be investigated, once it has been determined there is a possible breach of the Act or a governance issue arising from a complaint.

The Inspectorate is susceptible to frustrations from the sector and the community around its ability to respond to all complaints quickly and the low level of prosecutions over recent times.

To prosecute a matter, the Inspectorate requires evidence which is sustainable and has a sound chance of success to the substantial financial costs and officer time, as well as ensuring that the outcome will send a positive example to the sector.

Below is a structure chart of the Inspectorate, which demonstrates why we must triage and prioritise complaints carefully and why it may take a bit of time to resolve investigations.

Local Government Inspectorate organisational chart

It seems timely to remind the sector that we can only investigate certain types of concerns about councillors, council staff or elections:

We can look into

We can’t look into

Council matters such as:

Other council matters such as:

✔ misuse of position by a councillor

✗ planning and building permits

✔ conflict of interest by a councillor, senior council employee or person providing advice to council

✗ council services

✔ disclosure of confidential information

✗ performance of council staff, unless related to offences under the Local Government Act 2020

✔ council election offences

✗ council decisions (unless there is a conflict of interest)

✔ nomination of someone not qualified to be a council election candidate

✗ council fines

✔ authorisation of electoral material

✗ rates charges

✗ councillor code of conduct (such as profanity in meetings)

✗ holding closed meetings

Disputes between individuals

Private organisations:

✗ building and construction companies

✗ banking, credit, insurance or superannuation

✗ electricity, water or gas

✗ rental agreements

Members of Parliament

Victoria Police

Victorian government bodies

Universities and TAFEs

Australian government bodies

✗ Centrelink

✗ Australian Taxation Office

✗Services Australia

✗ Australia Post

Prisons

Decisions made by courts and tribunals

Updated