Local Government Inspectorate complaint form

Submit an online complaint if you have a concern about a Victorian councillor, council staff, a person providing advice to council, or council elections.

Before you complete this form

  • Understand what we can and can't investigate and check if we’re the right agency in Victoria to report this matter to.
  • Be clear on which council and person are the subjects of your allegation and have all relevant documents ready to upload to support your allegation.
  • Understand your privacy options and what happens to your complaint.
  • Remember that providing detailed, specific and relevant information on this form will allow us to effectively assess your complaint. Please set out clearly and concisely the allegations you wish to make, before providing further information or context surrounding the circumstances.
  • Be aware that there are penalties for providing false or misleading information to the Inspectorate.
  • You can choose to make an anonymous complaint, which means we won't ask for your name or other contact information. Being anonymous prevents us from contacting you to seek further information, advising you of progress or an outcome, or discussing the complaint if you contact us.

If you are using a shared computer:

  • After completing this complaint form and to protect your privacy, clear your browsing history including your cache and all autofill form data.

You will receive a copy of your completed submission to your email address. This form will take approximately 8-10 minutes to complete.

Please choose the statement that best describes your complaint(Required)
We know all complaints are unique and some complaints include many different allegations. If your complaint fits more than one of the statements, choose the category that you think is the most important or the most serious.
Have you already contacted the Inspectorate about this matter?(Required)
Please provide the person or agency's name.
If it relates to a council meeting, provide date(s) and any relevant information, plus circumstances surrounding this allegation.

If your allegation relates to a specific incident please list where the incident occurred and if there were any witnesses who could corroborate your allegation.

Public interest disclosures

If your complaint shows that a councillor or member of council staff has engaged or proposes to engage in improper conduct, this could constitute a public interest disclosure. You can choose to have us assess the complaint if you tell us that the disclosure (your complaint) is not a public interest disclosure.

Find more information on our Public interest disclosures page(opens in a new window).

PID Act legislative requirement (Required)
As there is a legislative requirement under the PID Act to opt in or out of making a public interest disclosure, please select one option below.

Your details

Do you want to make an anonymous complaint?(Required)
We protect your privacy whether you tell us who you are or not. Making an anonymous complaint means that you will not be contacted about the outcome of your complaint.
If you wish to remain anonymous, this will only be used to receive a copy of your form. 

Supporting evidence

If you wish to submit documents or images related to your complaint, please email inspectorate@lgi.vic.gov.au. Supporting evidence (such as documents and emails) plays an important role in substantiating an allegation, so please be clear on the purpose of your supplied documents and their relevance to your complaint.

Date

The Local Government Inspectorate (Inspectorate) collects the information that you provide with this complaint form. The information that you provide is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to inspectorate@lgi.vic.gov.au.

The Inspectorate is using the services of Drupal 9 to administer this form. The information that you provide is stored in our Drupal 9 content management system and Microsoft Azure servers.

For more information on the Inspectorate's handling of any personal information, please refer to the Inspectorate's Privacy Statement(opens in a new window).

If you do not provide all or part of the information requested, the Inspectorate may not be able to contact you regarding your enquiry. Please contact the Inspectorate if you wish to use an alternative mechanism to the online form.

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